Privacy & Security

Lovejili Privacy Policy — Your Data Is Completely Safe With Us

Here you'll find a clear explanation of how lovejili collects, stores, and uses your personal information. We believe transparency and trust are the foundation of our relationship.

Last Updated: January 2026
256-bit SSL
Encryption Protection
GDPR Standards
International Standards
No Third Parties
Your Data Is Never Sold
Verified
Licensed Platform

The core pillars of privacy protection at lovejili

What we do to keep your data safe

Strong Encryption

All your personal and financial information is secured with 256-bit SSL encryption. Your data cannot be intercepted during transmission.

Secure Data Storage

Your data is stored on secure servers that undergo regular security audits. Multiple layers of protection are in place to prevent unauthorized access.

Minimal Data Collection

Lovejili only collects information that is necessary to provide our services. We do not ask for excessive or unnecessary personal data.

Never Sold to Third Parties

Your data is never sold to advertisers or third parties. Your privacy is our priority.

Your Right to Control Your Data

You can view, update, or request deletion of your stored data at any time. You are in full control of your information.

International Standards

Lovejili complies with international data protection standards. Our privacy policy is built in line with GDPR and global best practices.

Important: By using the lovejili platform, you are considered to have read and accepted this privacy policy. For any questions, please contact us at support@lovejili.app.

Lovejili is an internationally licensed online Sports Betting platform. We believe safeguarding your personal information is one of our core responsibilities. This Privacy Policy sets out in detail what data lovejili collects, why we collect it, how we use it, and the steps we take to keep it secure.

Our privacy policy applies not only to the lovejili website (https://lovejili.app) but equally to our mobile app and all other digital platforms. By using any part of the platform, you are considered to have accepted this policy.


01 What Information We Collect

Lovejili collects two types of information — data you provide directly, and data collected automatically while you use the platform.

Information You Provide Directly:

  • Full name, date of birth, and nationality.
  • Email address and mobile number.
  • Residential address.
  • National ID or passport details for KYC verification.
  • Payment method details such as bKash, Nagad, or bank account numbers.
  • Records of your conversations with our support team.

Automatically Collected Information:

  • IP address and device information (browser, operating system).
  • A log of your activity on the platform — including which pages you visited and for how long.
  • Login and logout timestamps.
  • Betting history and transaction records.
  • Information collected through cookies and similar tracking technologies.

Please Note: lovejili never stores your password in plain text. All passwords are encrypted using a one-way hashing method.


02 Why and how we use your data

Lovejili uses your data for the following purposes:

Purpose Data Usage Legal Basis
Account Creation & Management Name, Email, Mobile Contractual Requirements
Identity Verification (KYC) NID, Passport, Address Legal Obligation
Financial Transaction Processing Payment details, bank information Contractual Requirements
Fraud Prevention IP, Device & Transaction Logs Legitimate Interest
Customer Support Contact information, support history Contractual Requirements
Promotional Emails (with consent) Email, betting preferences Your Consent

Lovejili never shares your data with third parties for advertising purposes. Your data is used solely to provide you with our services and to maintain the security of the platform.


03 Cookies & Tracking Technologies

The lovejili website and app use cookies and similar technologies to enhance your experience and help keep the platform secure.

The types of cookies we use:

  • Essential Cookies: These are required to maintain your login session and ensure platform security. Disabling them may prevent the platform from functioning properly.
  • Functional Cookies: Remembers your language preference, timezone, and other settings.
  • Analytical Cookies: Collects anonymous statistics to understand platform usage. This data cannot be linked to any individual.

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging into your account.


04 Data Sharing & Third Parties

Lovejili does not sell your personal information to third parties. However, your data may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with payment gateways such as bKash and Nagad to process financial transactions.
  • KYC Verification Services: Regulated third-party verification services may be used to confirm your identity.
  • Legal Authorities: Where required by a court order or legal obligation, your information may be disclosed to the relevant authorities.
  • Fraud Prevention: Information may be shared with regulatory bodies to detect money laundering or fraud.

Our Commitment: All third parties we work with are contractually bound to uphold our privacy standards. They are not permitted to use your data for their own purposes.


05 Data Retention Period

Lovejili does not retain your data any longer than necessary. As a general rule:

  • All essential data is retained for as long as your account remains active.
  • Financial transaction records are retained for a minimum of 5 years after account closure — as required by international financial regulatory laws.
  • KYC documents may be retained for up to 3 years after account closure.
  • Support chat history is deleted after 2 years.
  • Anonymised analytical data may be retained indefinitely, as it cannot be used to identify any individual.

06 Your Privacy Rights

Lovejili respects your data rights. You may exercise the following rights at any time:

  • Right to Access: You may request to see what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You may request that we temporarily suspend the processing of your data for specific reasons.
  • Data Portability: You may request a copy of your data in a structured, portable format.
  • Withdraw Consent: You may withdraw consent for marketing emails or any other optional data processing at any time.

To exercise any of these rights, email us at support@lovejili.app. We typically respond within 30 days.


07 Minor Protection

Lovejili strictly prohibits registration by anyone under the age of 18. We actively take the following steps to protect minors:

  • Date of birth is verified at the time of registration.
  • Age verification is conducted as part of the KYC process.
  • Additional age verification documents may be requested in cases where there is cause for suspicion.

If we become aware that a minor has created an account, that account will be closed immediately and all deposited funds will be returned.


08 Security Measures

Lovejili protects your data using industry-leading security technology:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An added layer of protection for your account at login.
  • Regular Security Audits: Regular system audits conducted by independent third-party experts.
  • Firewall & Intrusion Detection: Measures to detect and prevent unauthorized access.
  • Data Backup: Secure backup systems to prevent data loss.

That said, no method of transmission over the internet is 100% secure. Always use a strong password and never share it with anyone.


09 International Data Transfers

As lovejili operates as an international platform, your data may be stored or processed on servers located in various countries. Where those countries do not have data protection laws equivalent to your own, we put contractual safeguards in place that meet GDPR standards.

All our cloud service providers comply with international data protection agreements and undergo regular independent security audits.


10 Privacy Policy Changes

Lovejili may update this Privacy Policy at any time. For significant changes, we will:

  • We will notify you of any changes via your registered email address.
  • A clear notification will be displayed on the platform.
  • We will give at least 7 days' notice before any changes take effect.

Each version of this Privacy Policy will show a "Last Updated" date at the top. Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated policy.


11 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

  • Email: support@lovejili.app
  • Live Chat: Available directly on the platform (24/7)
  • Help Centre: /help-center

We typically respond within 24–48 hours. Formal data-related requests may take up to 30 business days.

Last Updated: This Privacy Policy was last reviewed and updated in January 2026. To request a history of changes, contact us at support@lovejili.app.

Secure Platform

Your privacy is protected — register now

Your data is fully protected — with that peace of mind, open an account at lovejili today and start enjoying Sports Betting safely.

Your Data Is Never Sold 256-Bit Encryption 24/7 Support GDPR Standards
বাংলা